Your Questions About Brian Hoskins Ford
What makes your dealership different from your competitors?
Brian Hoskins Ford is a family-owned Ford dealer serving Coatesville and Chester County since 1958 - large enough to handle every automotive need, small enough to give personal service. The service side is the standout: 24 service bays, same-day or next-day appointments, complimentary mobile service (select services and locations), complimentary pickup and delivery (select locations), a fully certified Ford Commercial Vehicle Center (CVC) for sales and service, including a commercial service center for RVs, trailers, and work trucks, and a diesel service center that works on all makes and models. Brian Hoskins Ford price-matches all major tire installers, and its service team includes seven Ford Senior Master Technicians, Ford's highest level of technician certification.
What are you most proud of?
Brian Hoskins Ford is proudest of being family owned and operated and serving the Coatesville community since 1958. Most of all, we're proud to give back to the community that has supported us for generations - sponsoring local Little Leagues, Coatesville High School sports, and numerous local non-profit organizations.
What do customers compliment you on most?
Friendly, no-pressure salespeople who listen; service advisors who communicate well and get vehicles in and out on time, often earlier than promised; and the convenience of service pickup and drop-off. Customers frequently name staff personally - Brian Shattuck in sales, Nick Hove and Abby in service.
What do customers usually say after buying from you?
Buyers say they didn't feel pressured or intimidated, that everyone was courteous and welcoming, and that prices were fair. Many mention being repeat customers and say they'd recommend Brian Hoskins Ford to friends and family. Commercial buyers note competitive truck pricing and solid follow-up service.
What awards or recognitions has your dealership received?
Brian Hoskins Ford in Coatesville, PA is a 7-time CARFAX Top-Rated Dealer (every year from 2019 through 2025), a recognition based on verified customer reviews. Other awards include:
- CarGurus Top Rated Dealer (2021 and 2022, back-to-back years)
- Nextdoor Neighborhood Favorite (2024)
- Cars.com Consumer Dealer Award (2025)
- CarGurus Top Rated Certified Dealer
- DealerRater Certified Dealer
How long has your dealership been in business? Founder story?
Brian Hoskins Ford was founded in 1958 by Joe Hoskins in Coatesville, PA. In 1973 the dealership moved down the street from its original location to its current home at 2601 East Lincoln Highway. In 1984, Joe's son Brian Hoskins took over the business, and he remains the owner today, making Brian Hoskins Ford a second-generation, family-owned Ford dealership serving Chester County for more than 65 years.
Do you have a tagline or unique promise?
"Nobody Beats Brian!" (also the dealership's Facebook handle, facebook.com/NoBodyBeatsBrian).
Buying
- Mostly, yes. At Brian Hoskins Ford in Coatesville, PA, most of the deal can be handled remotely: shopping, a CARFAX trade-in value, the secure credit application, the payment calculator, and the Black Book credit estimator are all online. Pennsylvania still requires original ink signatures on certain forms, so for remote deliveries those documents are overnighted to the buyer, signed in front of a notary, and sent back before the vehicle is released.